If you have a question, comment, or concern about one of our retail store locations or information on our Web site, please visit our Contact Us page, select the applicable subject, and send us an e-mail. Your e-mail will be directed to someone who can answer your question(s).

If your question is about your www.dollartree.com online order, you should contact Dollar Tree Direct Customer Service. You can send us an e-mail through the Contact Us page, or call us at 1-877-530-TREE (8733). Our representatives are available to assist you Monday – Saturday, 8:00 a.m. - 9:00 p.m. EST.

There are two ways to buy Dollar Tree merchandise:

1. Shop in one of our bright and well lit, clean and well organized retail stores. We are a national company with thousands of stores conveniently located in shopping centers and malls in all 48 contiguous states — there is probably a Dollar Tree store near you! Use our Store Locator to find a store in your area.
   
   
2. You can also conveniently shop online with Dollar Tree Direct (www.dollartree.com) for case-quantities of the same great products you’d find in our stores. Whether you’re looking for supplies to run your business, items for a special event, giveaways for an organization, or supplies for a family birthday party, Dollar Tree Direct is a great way to stretch your dollars.

Every Dollar Tree store is stocked with endless hidden treasures! We carry a broad, exciting mix of merchandise that includes many trusted national and regional brands. Some of the product departments you’ll find at Dollar Tree include housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, automotive products, pet supplies, seasonal goods and décor, and more! Everything you need for every day, every holiday, every occasion... and every single item is only $1 (or less)!

You cannot order large quantities of products in one of our retail store locations; however, you can order large quantities online through Dollar Tree Direct!

You can conveniently shop online with Dollar Tree Direct at www.dollartree.com for case-quantities of the same great products you’d find in our stores. Plus, shopping with us has never been easier! Simply place the items you want in your shopping cart and check out. We’ve upgraded our site to better suit your needs and you can now pay for your order securely online with MasterCard®, Visa®, and Discover®!

Of course, our Customer Service Representatives are available to assist you should you have any questions or need help with your order! We can also assist you with paying for your order with an electronic check.

Dollar Tree Direct Customer Service
1-877-530-TREE (8733)
Hours: Monday – Saturday, 8:00 a.m. - 9:00 p.m. EST

Because of our ever-changing inventory and assortment, it is impossible for us to provide such a list. You will need to check individual stores for the availability of specific items. Please search our Store Locator to find stores in your area.

The answer is two-fold. First, our buyers work extremely hard to find the best bargains out there... period. Second, we have tremendous buying power at the dollar price-point. As the largest single-price-point company in the United States, we are constantly looking for great deals we can take advantage of. When we find a great value, we buy it... and we buy a TON of it! Then, we pass this savings on to you, our customers. We invite you to come check us out, compare our prices, and stretch your dollars by shopping with us.

So that we may continue to provide you extreme value for $1.00 when shopping at one of our retail stores, we reserve the right to limit quantities, do not offer refunds nor accept coupons, and consider all sales final. We will gladly exchange any unopened item with the original receipt, however, we do not offer exchanges on seasonal merchandise.

When shopping online at www.dollartree.com, all sales are final. However, if your order is incomplete, or your items arrived damaged, we will correct the problem. Simply call our customer service department at 1-877-530-TREE (8733) so we can determine the best way to resolve the matter.

For credit/debit card transaction inquiries, please call 1-800-876-8697, ext. 12790. For questions regarding returned checks, please contact Tele-Check directly at 1-800-366-1048.

If you have a question or concern about your online order, please call Dollar Tree Direct’s Customer Service:

1-877-530-TREE (8733)
Monday - Saturday
8:00 a.m. -  9:00 p.m. EST

Organizations requesting a charitable donation/contribution MUST be tax exempt under section 501(c)(3) of the Internal Revenue Code. In addition, all requests MUST be submitted in writing. Please visit our Corporate Giving page for specific guidelines on how to submit a charitable donation request.

We do not offer franchising opportunities. All of our stores are operated from our Corporate Headquarters in Chesapeake, VA.