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Welcome to Our Customer Help Center

Have a question, concern, comment, or compliment? We’re here to help! Search our Frequently Asked Questions to find help with common customer questions. If we’re unable to answer your questions online or you need more information, follow the on-screen instructions to contact us for more assistance.

First, what do you need help with? Choose from Store, Online, or Company Questions & Answers below:

Store Questions & Answers

Store Questions & Answers >

Find answers to your store questions about credit/debit card transactions, gift cards, products and inventory, coupon and return policies, and more. You can also share information about your in-store experience.

If we can’t help you online, follow the on-screen instructions to contact us for more assistance.

Online Questions & Answers

Online Questions & Answers >

Find answers to your online questions about your order, payment options, shipping and delivery, tax-exempt procedure, products and inventory, Value Seekers Club, and more.

If we can’t help you online, follow the on-screen instructions to contact us for more assistance.

Company Questions & Answers

Company Questions & Answers >

Find answers to your questions about Dollar Tree, such as careers, real estate, corporate giving, our brands, and more.

If we can’t help you online, follow the on-screen instructions to contact us for more assistance.

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